The Board of Commissioners, medical staff, and employees of KVH Hospital recognize and affirm the following rights and responsibilities of our patients.
Corporate Compliance – Code of Conduct
KVH Hospital is committed to providing high quality care and promoting the health of our patients and community members. These services shall be provided with a high ethical standard.
KVH Hospital has adopted a Code of Conduct and a Corporate Compliance Program to guide the organization in carrying out our daily activities within appropriate ethical and legal standards. These guidelines apply to our interaction with patients, families, physicians, other healthcare practitioners and providers, employees, volunteers, payers, subcontractors, independent contractors, vendors and consultants.
KVH Hospital has established a hotline telephone number available to all employees, physicians, patients and others who work with us. One may call the hotline with questions concerning ethical or legal conduct or to report potentially improper actions. The hotline allows a caller to report concerns anonymously and reports are kept confidential. Calls to the hotline are not traced and no caller will be subject to retaliation or reprisal from KVH.
An open line of communication between the Corporate Compliance officer and hospital personnel is important to the successful implementation of the Corporate Compliance Program and in reducing the potential for fraud, abuse or waste of healthcare resources. KVH Hospital’s hotline number is 509.933.7570.
KVH Hospital Grievance Process
Verbal concerns may be expressed to staff or management. You may also file a grievance by filling out a Care and Service Report and returning it to:
Care and Service Coordinator
603 South Chestnut St.
Ellensburg, WA 98926