KV Healthcare

Your Home for Health

Visiting

KVH MASKING REQUIREMENTS

KVH recommends wearing a mask. A mask is required if:

• You have experienced any of the following symptoms in the last 48 hours:

  • Cough, shortness of breath, or difficulty breathing
  • Congestion
  • Sore throat
  • Fever and/or chills
  • Fatigue, headache, body aches
  • Nausea, vomiting diarrhea
  • Loss of taste/smell

• You have been in close contact in the past 10 days with someone who has tested positive for COVID-19.

• You have tested positive for COVID-19 in the past 10 days.

• You are asked by a patient or KVH staff member to mask.

Clean your hands often by using alcohol-based hand sanitizer or soap and water.

Updated 03.13.2023

Visiting

KVH Hospital encourages family and friends to visit loved ones in the hospital. However, please remember our patients are here for healing and recuperation; we ask that you be considerate during your visit.

Family and visitors are asked not to come to the hospital if they are feeling ill or have signs of, or have recently been exposed to, communicable illnesses or infections. Hospital personnel may ask family and visitors to leave if they show signs of illness.

Visitors should take proper hygienic precautions by using hand sanitizers when entering and exiting patient care areas. Hand sanitizer stations are frequently located throughout the hospital.

Cell Phone Use 

Visitors who wish to make or receive calls on their cell phones are encouraged to leave the patient’s room and go to the designated waiting area.

General Guidelines

  • Standard visiting hours are from 8:00 a.m. to 8:00 p.m.
  • Children under 12 should be accompanied by an adult.
  • Patient well-being (treatments, comfort, and safety) is considered at all times.
  • KVH Hospital has the right to refuse visiting privileges to any visitor if it is detrimental to the patient and/or when the patient’s condition does not allow immediate visitation. Visitors must be healthy and free of communicable diseases; i.e., colds, flu symptoms, and fever.
  • Patients or their support person will be notified at any time clinically necessary and reasonable visitor restrictions are put into place.
  • Visitors exhibiting inappropriate behaviors or signs of communicable diseases will be requested to leave.
  • Designated waiting areas are available throughout the hospital.
  • Congregating in the hallways, sitting outside rooms, or impeding access to and from patient rooms or hallways creates a safety hazard. Staff will direct visitors to waiting areas.
  • Nursing directors and/or the house supervisor may approve overnight stays in the hospital for patient family members/significant others.
  • Patients who do not speak or understand English and require a translator during their stay may have a family member who is English-speaking stay at the bedside, as long as their presence does not interrupt or interfere with the patient’s necessary medical/nursing treatments. In the case where a roommate objects, the translator may stay in a designated waiting area and be available for translation.

Other exceptions may be made at the discretion of the KVH clinical care team.

Hospital departments Specific Guidelines

Surgical Services

  • Patients arriving at the Hospital for Surgical Services are allowed (2) support persons to accompany them. Support person(s) may be asked to wait in the holding room or waiting room during the procedure.

Emergency Department 

  • One support person per patient, per day.

Critical Care Unity (CCU) & Medical/Surgical Unit (Med/Surg)

  • The preferred number of family members at the bedside is not more than two at a time.

Family Birthing Place (FPB)

  • The philosophy of the Family Birthing Place (FBP) is to promote family bonding. Every effort will be made to accommodate the needs and desires of our patients. The comfort and safety of all patients in the FBP is considered at all times. Every effort will be made to allow significant others and/or support persons to remain with the patient at all times.
  • During normal visiting hours, visitation is at the discretion of the patient, nurse, and practitioner.
  • After normal visiting hours, visitors will be restricted by the hospital staff to only those for the patient in labor.