Mission & Vision

MISSION We are a community-focused health system providing outstanding, personalized care to improve the lives of individuals and families.

VISION All patients, providers, and employees are proud to recommend Kittitas Valley Healthcare as a trusted source for personal health and community well-being

Core Values

Respect

We recognize the dignity of patients and staff, and treat them with compassion.

Quality

We provide excellent, safe care for members of our community in a healing environment.

Service

We promote a culture where patients come first in all we do.

Transparency

We are principled, accountable, and do the right thing with openness and honesty.

Collaboration

We work as a team, in partnership with the broader medical community, to ensure patients receive the best care.

STRATEGIES

Access

Recognize the dignity of every individual and help them reach their highest potential for health during all stages of life
Patients have timely access to needed services
KVH is intentional in providing needed services in our community
Anticipate resources needed to serve our community

Financial Sustainability

Maintain a positive operating margin and strong cash reserves
Adapt and respond to grow our market share
Remain sensitive to the patient financial experience

Partnerships & Collaboration

Staff and workforce partners embody KVH culture, strategy, and values
Staff take an active role in growth and development at KVH
Support the work of our partners
Anticipate our workforce needs to support the necessary services in our community

Customer Experience

Foster diversity, equity, and inclusion in our workforce and care delivery systems
Provide excellent, personalized care
Encourage communication and teamwork to improve the customer experience
Promote health and well-being