• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • About KVH
  • Pay My Bill
  • Contact Us
  • Events & Education
  • Careers
  • Foundation
  • Show Search

KV Healthcare

MENUMENU
  • Clinics & Specialties
        • KVH Cardiology
        • KVH Dermatology
        • KVH ENT & Allergy
        • KVH Family Medicine – Cle Elum
          • Addiction Medicine
          • Anticoagulation Clinic
        • KVH Family Medicine – Ellensburg
          • Addiction Medicine
          • Anticoagulation Clinic
        • KVH General Surgery
        • KVH Geriatric Nurse Practitioners
        • KVH Home Health
          • Home Infusion Services
        • KVH Hospice
        • KVH Internal Medicine
          • Anticoagulation Clinic
        • KVH Neurology
        • KVH Occupational Medicine
        • KVH Occupational Therapy
        • KVH Orthopedics
        • KVH Pediatrics
        • KVH Physical Therapy
          • Aquatic Therapy
        • KVH Speech Therapy
        • KVH Urgent Care
        • KVH Vascular Surgery
        • KVH Women’s Health
        • KVH Workplace Health
        • KVH Wound Care
  • Hospital Services
    • Cardiopulmonary Services
      • Diagnostic Testing
    • Emergency Department
      • What to expect upon arrival
      • Ouchless ER
      • Sexual Assault Nurse Examiners
    • Family Birthing Place
      • What to Expect
      • Birth & Family Education
      • Lactation Services
      • 4th Trimester Resource Center
      • Pregnancy & Infant Loss
    • Imaging Services
      • Bone Densitometry
      • Computerized Tomography (CT)
      • Digital Fluoroscopy
      • Echocardiography
      • Magnetic Resonance Imaging (MRI)
      • Digital Mammography
      • Radiography (X-ray)
      • Ultrasound
    • Laboratory Services
      • Standing Orders
      • Sample Collection
    • Nutrition Services
      • Nutrition Consultation
      • Diabetes Self-Management
      • Nutrition Classes
      • Diabetes Support Club
      • Nutrition Resources
    • Pharmacy Services
    • Surgical Services
      • Preparation for Surgery
      • Children & Surgery
  • Patients & Visitors
    • Checking In
      • Patient Policies
      • Patient Safety & Security
    • Visiting
    • Billing
      • Online Bill Payment
      • Price Transparency Tool
      • Bills from Other Providers
      • Insurance plans accepted at KVH
      • Insurance vs. Self Pay
      • Washington Health Plan Finder
    • Medical Records
    • DAISY Award Program
    • Patient Stories
    • Patient Portal
    • Quality of Care
    • Retail Pharmacy
  • Find a Provider
  • KVH News
  • Pay My Bill
  • MyPatientPortal
Hide Search

Ouchless ER

What is Ouchless ER?

The goal of Ouchless ER is to make a visit to the emergency room a little more friendly for children. We concentrate on three ‘E’s to make visits as painless and anxiety-free as possible.

Environment

Ouchless ER

Room 8 of our Emergency Department has been transformed into a space to make children comfortable.

  • Medical equipment is stored inside cabinets
  • One of the walls has been transformed into a child-friendly mural 

Equipment

Ouchless ER

Some of the equipment we use helps take the pain out of procedures. For instance:

  • Buzzy the Bee is an ice and vibration device that blocks pain for some injections
  • Accuvein is a handheld device that makes vein location easy if an IV is needed
  • The J-Tip injection system delivers local anesthesia, numbing the skin without using a needle
  • When possible, we use adhesive glue instead of stitches and topical pain control medications instead of injections

Education

Ouchless ER

Our Emergency Department staff have received training from a child life specialist. They have learned age-appropriate ways to reduce stress and anxiety, including:

  • Comfort holds. During treatment, the child can sit on her parent’s lap and be held by someone she knows and trusts. This comforts the child, and helps prevent the need for additional physical restraint.
  • One Voice method. One person – family or staff – is designated to speak soothing words and help explain what is happening throughout the visit. The child can then focus on one trusted voice rather than being confused or overwhelmed by many.

In many cases, simple distractions are used to engage the child in activity – so their focus is shifted away from the treatment and onto the stuffed animal, books, or toys.

Sub: HS: Emergency Department

Emergency Department

Emergency Department

  • What to expect upon arrival
  • Ouchless ER
  • Sexual Assault Nurse Examiners
  • No Surprise Act

Hospital Services

Hospital Services

  • Cardiopulmonary Services
  • Emergency Department
  • Family Birthing Place
  • Imaging Services
  • Laboratory Services
  • Nutrition Services
  • Pharmacy Services
  • Surgical Services

Footer Top 1

HRSA National Health Service Corps Site

Footer Top 2

603 S. Chestnut Street - Ellensburg, WA 98926
(509) 962-9841

  • Facebook
  • Instagram
  • LinkedIn
  • Twitter
  • YouTube

Footer Top 3

Footer Bottom 1

Download the MyPatient Portal App
Apple Store Google Play Store

Footer Bottom 2

  • About KVH
  • Careers
  • Board of Commissioners
  • Contact Us
  • Foundation

Footer Bottom 3

  • Our Locations
  • Hospital Services
  • Clinics & Specialty Services
  • Patients & Visitors
  • Events & Education
  • Press Releases
  • KVH Legal Information

Footer Bottom 4

Google Translate