KVH Virtual Visits

In response to the current COVID-19 outbreak and the social distancing measures implemented, KVH is temporarily offering Virtual Visits.

KVH patients can now schedule an appointment to consult with primary or specialty care providers via phone conversation or video conference. The video option is available to patients who have digital devices (mobile, laptop, desktop) with an installed camera and microphone.

We are pleased to be able to offer this service for our patients. Telemedicine has always been very promising, but until now there have been all sorts of government regulations and barriers. Government is waiving their restrictions for the time being. As we emerge from this crisis, we will fight to keep these new tools available.

Virtual Visit appointments allow for a flexible location for the patient and the provider. Patients receive a virtual visit with their provider over video chat technology, similar to Skype or FaceTime, but with a sophisticated, high-security network that allows the doctor to assess them without being in the same room.

Virtual Visits:

  • Ease the burden of travel
  • Give you greater access to your providers
  • Bring health care to where you are – giving you what you need, when you need it, in the most comfortable way possible
  • Provide coverage for a wide range of specialties, including:
    • Urgent Care
    • Medication Management
    • Chronic Condition Management

Our providers may be able to treat conditions that you currently would need to see your provider for, such as:

  • Colds, flu, fever, headaches, sore throat, nasal congestion
  • Stomach viruses, constipation, acid reflux
  • Rashes, pink eye, cold sores, bites, stings
  • Bladder infection
  • Rehab services patients (Physical Therapy, Speech Therapy and Occupational Therapy) who would like their therapists to review their progress towards meeting their therapy goals and continued education.
  • Some home health or hospice visits

If your illness or injury is serious, you will be directed to the appropriate clinic, or the closest Emergency Department.

Yes. However, you must see a doctor or provider in person if you need a controlled medication, such as a narcotic pain medication.

This service is no different than any other clinic appointment. It is submitted to your insurance plan or national private health insurance program.

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Ready to schedule a virtual visit? Call your KVH clinic, or send a message through your patient portal account.