Visitor Restrictions

KVH HOSPITAL

COVID-19 safeguards are in effect throughout the hospital.

• Visitors must be 18 or older
• Masks and visitor badges must be worn at all times. Anyone arriving at the Hospital is subject to medical screening before entering
• Visitors are not allowed for COVID-positive patients, except for end-of-life and Family Birthing Place

Other exceptions may be made at the discretion of the KVH clinical care team.

Imaging and Laboratory Services

Patients at the Hospital for Imaging or Lab Services are allowed one (1) support person to accompany them.

Surgical Services

No visitors; Limited access for support person

Patient & visitor Experience

• Surgery patient enters alone and checks in at the hospital front desk
• Support person is called when the patient is ready to be discharged
• Support person checks in at the Hospital front entrance
• Support person receives discharge instructions in the Surgery Department and exits with the patient

Emergency Department

One (1) visitor per patient, per day

Visitor Experience

• Visitor checks in at the Emergency Department (ED) reception desk to be screened
• Visitor should remain in patient’s room for the duration of the visit. If the visitor must leave the facility they must check in again at the ED registration desk upon re-entry.

Critical Care Unit (CCU) & Medical/Surgical Unit (Med/Surg)

Up to two (2) visitors and/or support persons, per day

Visitor Experience

• Visiting hours are 7a.m. to 7p.m.
• Visitor checks in at the Hospital front entrance to be screened
• Reception staff announces the visitor to Med/Surg staff
• Visitor receives a badge for the area they are visiting
• Visitor(s) remain in patient’s room for the duration of the visit.  If the visitor must leave the facility they must check in again at the Hospital registration desk upon re-entry.
• Visitor can purchase food at the Hospital Café to be brought back and consumed in the patient’s room (COVID-negative patients only)

Family Birthing Place (FPB)

KVH Family Birthing Place patients who are in triage (not admitted), and not in isolation, are allowed one (1) visitor/support person per day. (Same person for entire visit.)

Patients who are admitted for labor, induction, or C-Section are allowed up to two (2) visitors/support persons per day. (Same 2 people for entire stay.)

Any patient who is COVID-19 positive, suspected or unknown is allowed one (1) visitor support/person per day. This must be the same person for the entire stay.

Visitor Experience

• Visitor checks in at the Hospital front entrance to be screened
• Reception staff announces the visitor to FBP staff
• Visitor receives a badge for the area they are visiting
• Visitor can purchase food at the Hospital Café to be brought back and consumed in the patient’s room (COVID-negative patients only)

KVH Café

Visitors who purchase food at the Hospital Café must take it “to-go” and eat it in the patient room.

Patients who are not COVID-19 suspect or positive are allowed one (1) designated support person, age 18 or older, to accompany them to their appointment.

Two (2) support persons are allowed on a case-by-case basis for:

• Minor patients (parents or legal guardians only)
• Patients with a cognitive or physical disability

Other exceptions may be made at the discretion of the KVH clinical care team.