Coronavirus (COVID-19): What you need to know

Face coverings are required at all KVH facilities. Non-medical masks, bandanas, scarves, and cloth can be used.

Don’t wait to get the care you need.

Virtual Visits with your provider during COVID-19

Community action: How you can help

Materials for Patients

As of Wednesday, March 18 no visitors will be allowed in the Hospital

Exceptions will be made for time-limited visits to patients in the following situations:

  • End of life
  • Having surgery (1 visitor who will be asked to remain in their car until the patient is ready for discharge)
  • Under the age of 18 (1 visitor)
  • Limited developmentally (1 visitor)
  • In labor (1 partner or support person) -updated 4/1/2020
  • Emergency room patients will only allowed a visitor under special circumstances as outlined by the KVH caregiver on duty, and then only 1.

Throughout the entire Kittitas Valley Healthcare system, including clinics, all individuals accompanying patients to an appointment will be asked to remain in their car until the appointment is complete.

We encourage families and friends to visit with loved ones by phone calls, FaceTime, Skype and other means.  Anyone entering the Hospital is subject to medical screening before entering. Again, we thank you for your assistance, and for your understanding as together we strive to maintain a safe care environment.

KVH temporary Coronavirus clinic – 509.933.8850

Kittitas Valley Healthcare is opening a temporary Coronavirus clinic at 716 E Manitoba (the previous Family Medicine – Ellensburg/Valley Clinic location) in order to help manage a possible increase in patient concern regarding COVID-19.  This location will also help to minimize exposure to our staff and community.

We plan to have the Clinic open daily from 9am-5pm effective Saturday, March 7.

If you are exhibiting symptoms that you feel require immediate medical attention, please call 9-1-1. If you are experiencing symptoms consistent with COVID-19 but do not require emergent care, the flu clinic might be the right place for you.  At the flu clinic you can have your questions answered and receive information about the COVID-19 virus.  Providers and clinical staff will be available to complete the exam and sample collection right there on site.

Please remember the best advice is to wash your hands, cover your cough and avoid contact with infected persons.

Common Questions

For current information about COVID-19 and recommendations for keeping yourself and your family healthy, we recommend these resources:

Centers for Disease Control (CDC)
Washington State Department of Health
Kittitas County Public Health Department

If you have questions, please call the Washington State Department of Health at 1.800.525.0127

If you have overseas travel plans, we encourage you to visit the CDC travel site.

If you are exhibiting symptoms that you feel require immediate medical attention, please call 9-1-1.

Kittitas Valley Healthcare has opened a temporary Coronavirus at 716 E Manitoba (the previous Family Medicine – Ellensburg/Valley Clinic location) in order to help manage a possible increase in patient concern regarding COVID-19. This location is open daily from 9am-5pm and will help to minimize exposure to our staff and community.

To ensure the health and safety of yourself as well as your community, if you are exhibiting symptoms you feel may be consistent with COVID-19, we ask you DO NOT show up at your place of health care unannounced. Instead, please call your primary care provider, stop by or call our temporary clinic on Manitoba (509.933.8850), or call the DOH coronavirus hotline at 1.800.525.0127 and press # for symptom evaluation. You will be asked a few questions that will best determine your course of care.

For current information about COVID-19 and recommendations for keeping yourself and your family healthy, we recommend these resources:

Centers for Disease Control & Prevention
Washington State Department of Health

If you have overseas travel plans, we encourage you to visit the CDC travel site for additional information.

Those with existing health conditions or compromised immunity should take extra precautions to remain vigilant of symptoms and take preventive measures.

For your protection and safety, please continue to follow everyday best practices to help prevent and slow the spread of respiratory diseases, including:

  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% isopropyl alcohol. Always wash hands with soap and water if hands are visibly dirty.
  • Avoid close contact with people who are coughing/sneezing.
  • Avoid touching your eyes, nose and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.

At this time, appointments will continue as scheduled. Should there be any changes to your appointment or a different recommendation from your physician, we will notify you as soon as possible.

COVID-19 symptoms include coughing and shortness of breath, or a combination of fever, chills, repeated shaking with chills, muscle pain, headache, sore throat, and new loss of taste or smell.

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Screening

Throughout Kittitas Valley Healthcare’s individual clinics and our Emergency Department, we continue to screen patients for COVID-19 as per Centers for Disease Control & Prevention (CDC) recommendations. We will also continue to observe all Infection Control protocols in order to keep our staff, physicians and patients safe.

Whenever possible, we begin the screening process on the telephone before a patient visits one of our facilities. And when patients do visit us, we ask those with a cough or respiratory symptoms to don a mask immediately upon arriving.

If you or someone you know intends to visit the doctor with a cough or respiratory symptoms, please call before coming in. We’ll arrange to treat you in a way that reduces the likelihood of transmission.